Join us March 18-20, 2025 in Salt Lake City, Utah
Contact Us using the form below, or scroll to see our Basecamp Class and Booth Demo Schedule, or access Resources at the bottom of the page.
Contact Us
Basecamp Classes and Booth Demo Schedule
Wednesday, March 19th:
Thursday, March 20th:
Basecamp Classes and Booth Demo Details
Tue March 18, 2025
9:00 AM – 10:30 AM
BASECAMP: SPCC | Room 254
Getting started with Qualtrics surveys - Part 1
Hailey Ure
Spencer Bigler
Start your Qualtrics Surveys journey in this beginner-friendly session. Attendees will create simple surveys, analyze data, and generate reports. By the end, attendees will be comfortable designing surveys, interpreting results, and sharing insights to drive improvements.
Tue March 18, 2025
11:00 AM – 12:30 AM
BASECAMP: SPCC | Room 254
Getting started with Qualtrics surveys - Part 2
Hailey Ure
Spencer Bigler
Start your Qualtrics Surveys journey in this beginner-friendly session. Attendees will create simple surveys, analyze data, and generate reports. By the end, attendees will be comfortable designing surveys, interpreting results, and sharing insights to drive improvements.
Tue March 18, 2025
11:00 AM – 12:30 PM
BASECAMP: SPCC | Room 251A
Getting started with digital experience
Jaron Brown
Preston Donohoo
This beginner-level session is designed to help attendees get started with managing digital experiences. The focus will be on gathering and utilizing website and app feedback to improve user experiences. By the end of the session, attendees will be equipped with the foundational knowledge and tools necessary to enhance digital experiences and drive user satisfaction.
Tue March 18, 2025
5:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
Success Packages
Lauren Wenn
An ongoing Success Package ensures that companies and organizations have long-term strategic support to mature and refine their CX and EX programs over time.
Wed March 19, 2025
8:00 AM
RED PEPPER BOOTH: XM Park, CX, #5
Custom Questions
Chris Coburn
This session will provide an overview of creating Custom Questions in Qualtrics.
Wed March 19, 2025
10:00 AM
RED PEPPER BOOTH: XM Park, CX, #5
Session Replay
Preston Donohoo
Come learn about Session Replay and Digital Experience best practices with Preston Donohoo.
Wed March 19, 2025
11:00 AM
RED PEPPER BOOTH: XM Park, CX, #5
Course Evaluations
Preston Donohoo
If you’re with an education organization, don’t miss Preston’s overview of creating, managing, and optimizing Course Evaluations with the Qualtrics XM Platform.
Wed March 19, 2025
12:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
Website Feeback
Jaron Brown
Our resident Qualtrics Expert, Jaron Brown, will be sharing how to implement Website Feedback and why it’s an essential component to any CX program.
Wed March 19, 2025
1:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
Special Presentation for Qualtrics AEs
Jenna George
Calling all Qualtrics AEs: Come join Red Pepper’s President, Jenna George, for a special presentation just for you!
Wed March 19, 2025
2:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
EX Advisory
Zack Sneider
Join Red Pepper’s Head of Advisory Services, Zack Sneider, as he shares insights into essential EX Advsiory services.
Wed March 19, 2025
2:15 PM
RED PEPPER BOOTH: XM Park, CX, #5
Meet author and X4 speaker Kalifa Oliver
Kalifa Oliver
Zack Sneider
Come meet author, Kalifa Oliver, and learn about her new book on employee experience:
“Dive into the dynamic world of the modern workplace with I Think I Love My Job! This isn’t your typical employee experience book-it’s a compelling blend of academic insight and real-world stories that takes you on a rollercoaster ride through the highs, lows, and unexpected twists of corporate life.”
Wed March 19, 2025
3:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
EX Healthcare
Spencer Bigler
If you’re with a healthcare organization, don’t miss Spencer’s overview of creating, managing, and optimizing Employee Experience (EX) programs with the Qualtrics XM Platform.
Thu March 20, 2025
8:00 AM
RED PEPPER BOOTH: XM Park, CX, #5
Power BI and Qualtrics
Casey Pettingill
If you’re looking to transform your data visualization capabilities, don’t miss our CEO, Casey Pettingill’s demonstration of integrating Power BI with the Qualtrics XM Platform. Learn how this powerful combination enables you to create dynamic dashboards, uncover deeper insights, and make data-driven decisions with unprecedented clarity.
Thu March 20, 2025
8:15 AM
RED PEPPER BOOTH: XM Park, CX, #5
Data Migration and Custom Reports
Cori Nally
Casey Pettingill
If you’re looking to elevate your experience management capabilities, don’t miss Cori’s overview of Data Migration and Custom Dashboards with the Qualtrics XM Platform. Learn how to seamlessly transfer your valuable data and create tailored visualizations that provide actionable insights for your organization’s unique needs.
Thu March 20, 2025
10:00 AM
RED PEPPER BOOTH: XM Park, CX, #5
Advanced Dashboards
Hailey Ure
Tanner Faragher
If you’re ready to take your data visualization to the next level, don’t miss Hailey and Spencer’s comprehensive walkthrough of Advanced Dashboards with the Qualtrics XM Platform. Learn how to design sophisticated, interactive dashboards that transform complex data into clear, actionable insights.
Thu March 20, 2025
11:00 AM
RED PEPPER BOOTH: XM Park, CX, #5
Custom Dashboard Widgets
Chris Coburn
If you’re looking to maximize the impact of your data visualization, don’t miss Chris as he demonstrates Custom Dashboard Widgets with the Qualtrics XM Platform. Learn how to create personalized, interactive elements that showcase your most critical metrics and empower your team to make data-driven decisions.
Thu March 20, 2025
11:30 AM
RED PEPPER BOOTH: XM Park, CX, #5
Panel Portal
Taylor Jackson
If you’re interested in innovative engineering solutions for Qualtrics users, don’t miss Taylor Jackson, our Head of Strategic Growth, as he unveils the Customer Panel Portal we’re developing. Learn how this powerful new tool streamlines panel management, enhances respondent engagement, and delivers deeper insights through a purpose-built interface designed specifically for companies looking to maximize the value of their Qualtrics investment.
Thu March 20, 2025
12:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
FSI
Taylor Jackson
Financial Services and Insurance (FSI) companies operate in a highly competitive and regulated industry, where customer trust, loyalty, and operational efficiency are key drivers of success. Delivering seamless, personalized, and secure experiences is essential to retaining clients, attracting new business, and staying ahead of market trends.
Thu March 20, 2025
1:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
Public Sector
Lauren Wenn
Public sector organizations face unique challenges in delivering exceptional experiences—whether for residents, employees, or internal stakeholders. Unlike private sector businesses, government agencies, municipalities, and public institutions must navigate complex regulatory environments, budget constraints, and evolving citizen expectations while continuously improving service delivery.
Thu March 20, 2025
2:00 PM
RED PEPPER BOOTH: XM Park, CX, #5
Advanced Survey Workflows
Spencer Bigler
Jordan DiReda
If you’re seeking to optimize your research capabilities, don’t miss Spencer and Jordan’s demonstration of Advanced Survey Workflows with the Qualtrics XM Platform. Learn how to design sophisticated, branching questionnaires that capture more meaningful data while enhancing the respondent experience through intelligent automation and conditional logic.